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Walmart Pick up & Delivery not working since app updated.

CLongbrake
Shopper

Screenshot_20210915-073648_Ibotta.jpg

 This is what I get now. Have tried several times this morning. Nothing happens when I hit the go back button either. I am basically homebound due to health. This is my Lifeline. How can this be fixed please?

Thank you for any help you can give.


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Re: Walmart Pick up & Delivery not working since app updated.

LaraL
Community Manager Community Manager
Community Manager

Hi @CLongbrake,

I'm looking into this now. I'll let you know once I get an update.

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Re: Walmart Pick up & Delivery not working since app updated.

mmoore01
Shopping Enthusiast

On my Ibotta app, there are FOUR different options when you select the Walmart icon:

  1. In-store
  2. Online (pickup & delivery)
  3. Online
  4. Buy gift cards

Are you selecting the second or the third option on the list?

I would check to see if you have the latest version of Ibotta.  You may also need to reset your phone.  

Solved! Go to solution

Re: Walmart Pick up & Delivery not working since app updated.

LaraL
Community Manager Community Manager
Community Manager

Hi @CLongbrake,

I'm looking into this now. I'll let you know once I get an update.

View solution in original post

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Re: Walmart Pick up & Delivery not working since app updated.

LaraL
Community Manager Community Manager
Community Manager

@CLongbrake are you still experiencing this issue?

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Re: Walmart Pick up & Delivery not working since app updated.

CLongbrake
Shopper

I think my phone is haunted!

Cleared the phone's cashe, Left it die, recharged it next day and about 20 app updates appeared but not Ibotta. Did the updates. Shut it down and rebooted again. Now its working!

Solved! Go to solution

Re: Walmart Pick up & Delivery not working since app updated.

LaraL
Community Manager Community Manager
Community Manager

Glad to hear it! We've been pushing out a lot of updates lately so it sounds like one of them covered the issue.

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Re: Walmart Pick up & Delivery not working since app updated.

jessicar24273
Rewards Hunter

I have used Walmart pickup in June 2021, and I was able to get my cash back, but since then the Walmart pickup has disappeared from my account and I'm no longer able to use it to get cash back. 

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Re: Walmart Pick up & Delivery not working since app updated.

LaraL
Community Manager Community Manager
Community Manager

This is likely due to some work we've been doing on our integration with Walmart. You should regain access very soon as we're currently deploying out the new version, should be fully rolled out around mid-October.

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