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Re: Walmart receipts and linked accounts

LaraL
Rewards Whiz

Some of the engineers are currently investigating. If anyone else is seeing issues with Walmart let me know. The more data the better when trying to find the cause of the error.

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Re: Walmart receipts and linked accounts

OBSHOP
Shopping Enthusiast

I had to keep manually entering the TC number after about 5 attempts it finally went through. Everytime I scanned bar code I would receive an error message.

 

 

 

 

 

 

 

Seasons change, gray skies will turn blue.

Re: Walmart receipts and linked accounts

LaraL
Rewards Whiz

Ok interesting, I just mentioned this to that team. Seems like they're still trying to pinpoint what's causing these issues.

Re: Walmart receipts and linked accounts

OBSHOP
Shopping Enthusiast

Thanks for escalating it to higher echelon 

Seasons change, gray skies will turn blue.

Re: Walmart receipts and linked accounts

LaraL
Rewards Whiz

Hey folks,

Being told that manually entering the TC# should work, as opposed to scanning the receipt. We're still looking into getting this resolved but that could be a workaround.

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Re: Walmart receipts and linked accounts

LaraL
Rewards Whiz

If anyone has a receipt that's failing and is willing to share it, please send me an image of the receipt via messages.

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Re: Walmart receipts and linked accounts

Galaxy33
Shopper

Having the same issues. But with an online order delivered today. It's not even pending. 

Re: Walmart receipts and linked accounts

Katelyn91
Rewards Hunter

I also placed and pickup a Walmart order up today, and never received cash back for items. Account was linked. 

Re: Walmart receipts and linked accounts

stormraven
Rewards Hunter

My purchase through the Ibotta app at Walmart (pickup) still has not posted either.

Re: Walmart receipts and linked accounts

ljwagbar
Rewards Hunter

I have ibotta linked to my Walmart pay. Usually I see credits within a few minutes. I purchased a few items over 24 hours ago and still have not seen my credits.  I would normally give it a bit more time, but since others are experiencing issues,  I thought it might be worth mentioning.