cancel
Showing results for 
Search instead for 
Did you mean: 
Genbey
Shopper

I went to Walmart two days ago and tried to use Ibotta app. I pressed the bottom of the right side down that its shows what’s in my list and I got this error message. I tried other store they are fine. I could see my list. But only Walmart. Does anybody have same issues with me?

0 Likes

Accepted Solutions
mmoore01
Deal Master

I just tried looking at My List for Walmart and it worked fine.

Based on your screenshot, you were connected using cell phone service.  I usually connect via wi-fi.  Sometime when I use cell service, I get errors, especially if inside a building or in a low cell phone service area.

If you can connect via wi-fi, try it again.

If that still doesn't work, I would check for any updates, clear the cache, restart the phone.  Hopefully, one of these may help.

 

View solution in original post

0 Likes
3 Replies
mmoore01
Deal Master

I just tried looking at My List for Walmart and it worked fine.

Based on your screenshot, you were connected using cell phone service.  I usually connect via wi-fi.  Sometime when I use cell service, I get errors, especially if inside a building or in a low cell phone service area.

If you can connect via wi-fi, try it again.

If that still doesn't work, I would check for any updates, clear the cache, restart the phone.  Hopefully, one of these may help.

 

0 Likes
Genbey
Shopper

I refreshed cash and restart my phone and use under my home Wi-Fi but it still same happen. Only Walmart. I can see my list the other (Target or Giant etc) store. 

0 Likes
Genbey
Shopper

Yes. Ibotta app was updated and solved problem. Thank you.

0 Likes