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We got your order pop up won't go away

Kleospatula
Rewards Hunter

When using my laptop, the "We Got Your Order" pop up is stuck and won't go away on the Walmart website. I have tried clicking on the button but it does nothing. Even if I exit and sign out of Walmart and Ibotta and it is still there when I close out the browser and go back to the Walmart website. Any suggestions?

15 Replies

Re: We got your order pop up won't go away

Dean
Moderator
Moderator
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Re: We got your order pop up won't go away

conjeff5501
Rewards Hunter

I'm having same issue on the Walmart site.  I disabled the extension and it went away, but comes back when I enable the extension.

Re: We got your order pop up won't go away

Dean
Moderator
Moderator

This might be something for @LaraL to report to Ibotta developers. 

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Re: We got your order pop up won't go away

LaraL
Rewards Whiz

Hi @Kleospatula,

Are you still experiencing this? 

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Re: We got your order pop up won't go away

Aquariuz
Rewards Hunter

I have this same issue in Google Chrome.  I tried deactivating the extension.  I tried deleting the extension and reinstalling it.  The popup won't go away.  I'm not sure I got credits for my last order.  

Aquariuz_0-1631542769124.png

 

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Re: We got your order pop up won't go away

LaraL
Rewards Whiz

Ok I'm looking into it. Sorry about that folks. I'll update this thread once I learn more.

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Re: We got your order pop up won't go away

LaraL
Rewards Whiz

We're having difficulty replicating this issue currently. For those of you affected, would you mind trying to fully close out of Chrome (not just tab but fully closing the browser) and let us know if that fixes it?

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Re: We got your order pop up won't go away

Aquariuz
Rewards Hunter

I fully closed Chrome. Rebooted laptop.  

As soon as I open Walmart webpage, it is still there.  It will move side to side if I click the arrow.  It will open my account if I click "Account" But clicking "Got It. Take Me Home" does nothing.  

Aquariuz_0-1631890810352.png

 

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Re: We got your order pop up won't go away

LaraL
Rewards Whiz

@Aquariuz Thank you! I'm letting the engineering team know now.

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