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Withdrawing earnings...

sherrilynne
Deal Sharer

it has been over 2 weeks now and i still cannot withdraw my earnings!!! i have gone around and around and around with customer service!!! i have waited the "few days" they told me to wait and i still cannot withdraw!!! this is such a frustrating experience!!! at this point im starting to believe i will never receive my earnings. i did all the work and spent the money to be able to build up my earnings so im very upset about this. 

Re: Withdrawing earnings...

LaraL
Community Manager Community Manager
Community Manager

@sherrilynne I just consulted with someone and you should be good to go now. HOWEVER, I highly recommend giving it a day or two before trying cash out.

Keep me posted on what happens.

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going on week #3 now!!!...😔

sherrilynne
Deal Sharer

ohhhh...this is upsetting!!! after spending much time and money on building up my earnings...i still cannot withdraw!!! cs assured me my account was unlocked and no!!! it is still locked!!! this is maddening to say the least. im beginning to believe this app is a scam. what can i do??? i have sent so many requests for help to customer service and get a different answer every time!!!

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Re: Withdrawing earnings...

LaraL
Community Manager Community Manager
Community Manager

Hi @sherrilynne,

Ok, we just unlocked your account again. As I mentioned before, try to avoid cashing out in the next 1-2 days but beyond that you should be all set.

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Re: Withdrawing earnings...

sherrilynne
Deal Sharer

thank you. i just do not understand why i had to go thru all of these hoops. my son is coming up from out of town and i really needed the cash that i earned. i wanted to take him to the festival this weekend. im really afraid that ibotta will not give me the money i earned.

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Re: Withdrawing earnings...

LaraL
Community Manager Community Manager
Community Manager

There are reasons but none of which I'm privy to. I hope you have a nice time with your son!

Re: Withdrawing earnings...

Rosarife01
Rewards Hunter

My account is also not allowing me to withdraw my earnings I need help!!

Re: Withdrawing earnings...

sherrilynne
Deal Sharer

yay!!! i was finally able to withdraw my earnings!!! thank you!!!🙌☺️

Can’t withdraw funds

Mcsserven
Rewards Hunter

Hi does anyone knows why I’m not able to withdraw my funds to my bank account, i’m Not new in Ibotta but this is the first time that happens, I have tried to contact customer service but haven’t received a response 

@LaraL 

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Re: Can’t withdraw funds

Pperichi
Rewards Hunter

I’ve read about this user @LaraL that has been able to help others with the same problem, i don’t know how you could directly contact her but she might be able to help you.

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